January 9, 2020
It’s crazy times for retailers and merchants indeed, among others. Customers are staying home, everyone’s eschewing cash, and people prefer to pay with their smartphones because touching a terminal could pose a health risk.
The payment process isn’t usually the sexiest part of the shopping experience.
Too many things can go wrong: the customer’s card may have expired, or their account is incorrectly flagged for fraud, or sometimes the payment is simply declined for unknown reasons.